when you need it most
Remote Help Desk
Solve your desktop issues. PC Clean-up. Document sharing. Training and Consulting.
Features
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Software Updates
Windows updates, patch management, desktop applications (Java, Flash, Acrobat), Quickbooks, Microsoft Silverlight and more.
Resolve Issues
Desktop Applications (Microsoft Office, Wordperfect, more)
Networking
Windows Server and Peer Networks; Administration and Management; Resource Sharing (Multifuntion Printers, Scanners, Projectors), Routers, Wifi, Switches and more
Easy Connections
Multiple Secure Connection Options;
Trusted by
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Expert Reviews
Here are a few words of clients who use our Remote Help Desk on the regular
Peter
accountant
Ananti
legal secretary
Katerina
loan officer
Exceptional!
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FAQs
Here is what you need to know
Do i need an internet connection?
Yes. An active high-speed internet connection is required in order to make a remote connection. To check your internet speed go to speedtest.net
Do I have to PrePAY?
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How soon can someone help me?
We’re there when you need us! There are three types of remote requests. Business members and Central Care Subscribers get priority. All other requests are scheduled so we can dedicate time to working with you. Urgent requests are available to members. Non-members request Urgent Care services for an extra charge.
I'm a Central care Business Member, is there an added fee for remote help desk?
No. This valuable service is included in your membership. Just log in to your account and use the form on your portal to schedule.